Classification and routing · Knowledge Base

Classification and routing

Sixty categories, each with a fixed routing recipe that names which personality fills which seat.

Classification is not a guess. The engine extracts intent, domain and stakes from the question and maps it to one of 60 categories. Each category has a fixed routing recipe.

For example, a strategic business decision uses this fixed recipe:

Lead: Strategist
Depth: Analyst
Test: Challenger
Ground: Realist
Human: User Advocate

Recipes are tunable from Admin → Category routing. Changes propagate to all new questions immediately.